Challenge
Intuitive Customer Service Portal for Container Shipment
The aim of the project was to provide a lean user interface with all relevant shipment information of Ocean Insights clients for their customers.
The aim of the project was to provide a lean user interface with all relevant shipment information of Ocean Insights clients for their customers.
Prototyping and design was done in Figma based on the companies design system. Wireframes were concepted in Balsamiq. The project was divided into different sprints.
In this project I was respsonsible for ideation, conception and the design based on user requirements. I worked close with the product and agile development teams.
The final product has users needs in mind: A simple and clean user interface with relevant-only information shown to the customers. The user configures the interface via settings itself.
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